1.1. Welcome to The Tutorials Network. We are committed to safeguarding the privacy of our users and customers. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us through our websites,
www.tutorialsnetwork.com and www.featherstonefitness.com
(the “Websites”) and any services offered, including our shoutout promotion services (the “Service”).
1.2. The Tutorials Network is a division of Featherstone Fitness LTD, a company registered in England and Wales, with company registration number
11581282
and registered business address at
C/O Wis-A4c Suite 16, Abbey House, Clarendon Road, Redhill, Surrey, England, RH1 1QZ
. Featherstone Fitness LTD is the Data Controller for the purposes of the General Data Protection Regulation (“GDPR”).
1.3. If you have any questions or concerns about this Privacy Policy, or how we handle your data, please contact us at [email protected].
2.1.
Personal Data
We may collect and process the following types of personal data:
NameEmail addressInstagram handle or social media profile informationPayment information (e.g., billing address, payment method)Any other information that you choose to provide when contacting us or using our Service
2.2.
Technical Data
We may also collect technical data, including:
IP addressBrowser type and versionTime zone setting and locationBrowser plug-in types and versionsOperating system and platform
2.3.
Usage Data
Information about how you use our Websites and Service, including your interactions with our content, pages visited, and time spent on the site.
3.1.
Direct Interactions
: You may provide data by filling in forms on our Websites, communicating with us via email, or purchasing our services.
3.2.
Automated Technologies
: As you interact with our Websites, we may collect data automatically through the use of cookies, server logs, and other tracking technologies.
3.3.
Third Parties
: We may receive personal data about you from third parties, such as analytics providers (e.g., Google Analytics), advertising networks, or payment service providers.
We use your data for the following purposes:
4.1.
To Provide and Manage Our Services
: Including processing and managing orders, setting up shoutouts, and maintaining your account.
4.2.
To Communicate with You
: Sending updates, notifications, or other information regarding your account or orders.
4.3.
To Improve Our Services and Websites
: Analysing data to understand how you interact with our Websites and services, allowing us to improve functionality and user experience.
4.4.
For Marketing Purposes
: With your consent, we may send promotional content or marketing communications. You can opt out of these at any time by contacting us.
4.5.
To Comply with Legal Obligations
: Including maintaining appropriate records, complying with legal requirements, and responding to lawful requests from public authorities.
4.6.
To Prevent Fraud and Abuse
: We may use your data to prevent and detect fraudulent activity and misuse of our Websites and services.
5.1. We process your personal data under the following legal bases:
Performance of a Contract: When we need to process your data to fulfil our contractual obligations to you (e.g., processing an order).Legitimate Interests: When necessary for our legitimate interests, provided your rights and freedoms are not overridden (e.g., improving our Websites and services).Consent: When you have given clear consent for us to process your personal data for a specific purpose (e.g., receiving marketing emails).
6.1. Featherstone Fitness LTD operates multiple business divisions, including The Tutorials Network and Featherstone Fitness. By using our services or providing your personal data, you acknowledge and consent to your data being shared internally between these divisions to streamline our operations, enhance the quality of our services, and provide a seamless customer experience.
6.2. Any data shared within our organization will only be accessed and processed by authorized personnel and will always adhere to this Privacy Policy and applicable data protection regulations.
7.1. We do not sell, trade, or rent your personal data to third parties. We may share your data with the following categories of recipients:
Service Providers: Including payment processors, IT support, and analytics providers who help us operate our Websites and deliver our services. Legal Authorities: When required to comply with the law or to protect our rights, safety, and property, or the rights, safety, and property of others.
7.2. When we share your data with service providers, we ensure that they adhere to the same standards of data protection and privacy as outlined in this policy.
8.1. If your personal data is transferred outside of the United Kingdom or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as using standard contractual clauses, to protect your privacy rights.
9.1. We have implemented appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
9.2. However, please note that no method of transmission over the internet is completely secure. If you believe your data has been compromised, please contact us immediately at
[email protected].
10.1. We will retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
10.2. When determining the appropriate retention period, we consider the nature, sensitivity, and purpose of processing your data, as well as applicable legal requirements.
You have the following rights under the GDPR:
11.1.
Right to Access
: You can request access to your personal data we hold.
11.2.
Right to Rectification
: You can request correction of inaccurate or incomplete data.
11.3.
Right to Erasure
: You can request deletion of your data under certain circumstances.
11.4.
Right to Restrict Processing
: You can request that we limit the processing of your data in specific situations.
11.5.
Right to Data Portability
: You can request to receive your data in a structured, commonly used, and machine-readable format.
11.6.
Right to Object
: You can object to the processing of your data where we rely on legitimate interests as the legal basis.
11.7.
Right to Withdraw Consent
: If we rely on your consent to process your data, you can withdraw it at any time.
To exercise these rights, please contact us at
[email protected].
12.1. We use cookies and similar tracking technologies to collect and store information about your usage of our Websites. This helps us analyse trends and improve your experience.
12.2. You can control the use of cookies through your browser settings. For more details, please refer to our [Cookie Policy].
13.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email. Please review this page periodically to stay informed of any updates.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Featherstone Fitness LTD
The Tutorials Network Division
C/O Wis-A4c Suite 16, Abbey House, Clarendon Road, Redhill, Surrey, England, RH1 1QZ
Email : [email protected]
2nd October 2024